CTAPP Annual Reporting

All licensees who were on active status at any point during the reportable period of January 1, 2024-December 31, 2024 must comply with the Client Trust Account Protection Program (CTAPP) reporting requirements. 

Firms or organizations that maintain any IOLTA or non-IOLTA accounts on behalf of their licensees can use Agency Billing to annually register the required account details. 

To register account details on behalf of the licensees in your firm, go to the "Client Trust Account Reporting" tile on your account dashboard, click "Go to CTA Reporting."   

Next, a pop-up with your client trust account reporting options will appear, select "CTAPP Annual reporting" to register information for the CTAPP annual reporting requirement. 

On your CTAPP reporting dashboard, you have the following options:

1. Add account information individually
2. Upload account information in a group
3. Edit account information (including providing the required ending balance for previously reported accounts)
4. Associate and/or Disassociate licensees to accounts

---

Add account information individually 

To add accounts individually, click "Manage Accounts."

Next, the Manage Accounts pop-up will appear, click "Add Account" to add a new account.

Then, the Report Client Trust Account Details pop-up will appear. To add a new account, you must:

1. Select the account type (IOLTA, non-CA IOLTA, or non-IOLTA).
2. Enter the account routing number. 
3. Enter the account number.
4. Enter the date the account was opened.
5. Enter the account ending balance as of December 31, 2024.
6. Enter the state account is held.

Enter the required fields and click "Update" to add the account. 

The account you just added will now be on the Manage Account pop-up. Click "x" to close the pop-up.

---

Upload account information in a group

To upload account information in a group, you must download the excel spreadsheet template. With the template you can add, remove, or edit account information and then upload it to your Agency Billing profile. 

To download the excel spreadsheet template, click "Download Bank Details." Selecting this option will download the excel spreadsheet template for you to complete. 

In the excel spreadsheet click the ‘Instructions’ tab to read detailed instructions on how to enter and/or edit your agency’s account information.

Once you have read the instructions, click the ‘BankDetails’ tab to enter and/or edit your agency's account information.

After you have entered all your agency's account information in the template, you will need to save it to a location of your choosing on your computer. Then, go back to your dashboard and click ‘Upload Bank Details’.

The Upload Bank Details pop-up will appear. Use the pop-up to upload the excel spreadsheet you saved. Click on ‘Select file to upload bank details’ or drag and drop your saved excel spreadsheet into the area labeled "Drop files here to Upload."

A message will appear indicating if your file was successfully loaded. If your file was successfully loaded, click "Save Uploaded List" to proceed. 

Refresh your browser to see your newly added account(s) in the drop-down list of bank accounts for your agency. 

---

Edit account information

To edit account information, click "Manage Accounts" to open the Manage Accounts pop-up 

From the Manage Accounts pop-up, you may:

1. Provide the December 31 ending balance required for annual reporting.
2. Notify that an account is closed.
3. Notify that an account is inactive.

---

Provide required ending balance for annual reporting

To provide the required ending balance for annual reporting, from the Manage Accounts pop-up, click the pencil icon in the options column.

In the Report Client Trust Account Details pop-up, enter the ending balance as of December 31 of the reportable period. Click "Update" to register your edit. 

Then, click "x" to close the pop-up.

---

Notify that an account is closed

To notify that an account is closed, from the Manage Accounts pop-up, click the pencil icon in the options column.

In the Report Client Trust Account Details, you must:

1. Provide the date the account was closed.
2. Provide the ending balance on the date the account was closed.
3. Proved reason for account closure. 

Click the "Update" button to submit your updates.

---

Notify that an account is inactive

To notify that an account is inactive, from the Manage Accounts pop-up, click the notice sign icon in the Options column.

When the Inactivate Accounts pop-up appears, you will need to enter the effective date when the account became inactive. Then, you can select one of the reasons listed below to explain why the account is being made inactive:

• Account transferred to another attorney or firm
• Bank Merger - close/re-open
• Added by error
• Other (if selected please provide additional details for the reason for inactivation)

 

Associate and/or Disassociate licensees to accounts

After registering account information, you have the option to:

1. Associate or disassociate individual licensees from accounts
2. Associate or disassociate multiple licensees to accounts as a group
3. Associate or disassociate all licensees from accounts

---

Associate or disassociate individual licensees from accounts

In the Assoc./Disassoc. column on your dashboard, you will notice the (+) and (-) signs. If the (-) sign is red, it means that the licensee is currently associated with that account and can be disassociated if necessary. On the other hand, if the (+) sign is green, it indicates that the licensee is not associated with the account and can be associated if needed.

Select the action you want to take, either (-) to disassociate the licensee from an account or (+) to associate a licensee to an account.

Use the Current Associate column to view a licenses current association status.

You will see that the the (–) sign is red for the attorney you associated and the (–) sign is no longer in red for the attorney you have disassociated. 

---

Associate or disassociate multiple licensees to accounts as a group

If you wish to associate or disassociate licensees to or from accounts as a group, click the "Download CTA Connection to Licensees" button.

In the excel spreadsheet click the "Instructions" tab and read the instructions on how to associate or disassociate attorneys from an account.

Once you have read the instructions, click the ‘CTALicensees’ tab to associate or disassociate from an account.

Once you have completed your entries, you will need to save the spreadsheet to a location of your choosing on your computer. Then, go back to your dashboard and click  ‘Upload CTA Connection to Licensees’.

The Upload CTA Attorneys Connection pop-up will appear. Use the pop-up to upload the excel spreadsheet you saved. Click on ‘Select file to upload bank details’ or drag and drop your saved excel spreadsheet into the area labeled "Drop files here to Upload."

A message will appear indicating if your file was successfully loaded. If your file was successfully loaded, click "Save Uploaded List" to proceed. 

---

Associate or Disassociate all licensees from accounts

To associate or disassociate all licensees from an account, click the "Remove/Add All Licensees" button. 

The pop-up window for removing or adding all licensees from accounts will appear. From there, you can select the specific account you want to disassociate (-) or associate (+) licensees to.

Next, select the appropriate response from the pop-up confirmation window. 

If removing all licensees:

If adding all licensees:

Click the "x" to close the Remove/Add All Licensees from Client Trust Accounts pop-up.